Practical tools for your firm

Law Firm Operations Resources

Give your team a clearer way to decide who owns the work and what happens next. Start with a practical guide, then adapt the working tools to your firm.

Downloadable toolkit

Responsibilities and Intake Toolkit

Bring four working tools into your next team conversation: a responsibilities map, decision-rights worksheet, intake handoff checklist and blank handoff note.

Editable Word document and printable PDF.

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First page of the Responsibilities and Intake Toolkit showing an illustrative law firm responsibilities map.
Actual toolkit preview · Page 1 of 4

Start with the question you need to answer

Who owns the work in our firm?

Map responsibilities, clarify decision authority and give each person a clear primary manager.

Read the org chart guide

What needs to happen at an intake handoff?

Give each inquiry an owner, a next action and a clear record of what the prospective client was told.

Read the intake workflow guide

Need help putting the work into practice?

Waybound is a fractional operations and growth partner for law firms. Talk with us about the responsibilities or handoffs your team needs to clarify.

Start the conversation